Last updated: 12 March 2026
This Privacy Policy explains how Visionary Blinds collects, uses, stores and protects your personal data when you visit our website, contact us, request a quote, or use our services.
Who we are
Business name: Visionary Blinds
Website: visionary-blinds.co.uk
Email: ku.oc.sdnilb-yranoisiv@ofni
Phone: 07802 496 800
Address: 6 Beech Grove, Dinnington, Sheffield S25 2LG
Visionary Blinds is the data controller for the personal data described in this Privacy Policy.
The personal data we collect
We may collect and process the following information:
Information you provide to us
- Name
- Email address
- Phone number
- Postcode and address details where relevant to measuring and fitting
- Message content and any details you include about your enquiry
- Photos you choose to send to help us quote or advise
- Appointment preferences and availability
Information we collect automatically
When you use our website, we may collect:
- IP address
- Device and browser information
- Pages viewed, time on site and referral source
- Approximate location derived from IP address
- Cookie and similar technology identifiers
How we use your personal data
We use your personal data to:
- Respond to enquiries and provide quotes
- Arrange measuring visits, consultations and installations
- Provide customer support and handle complaints
- Improve our website and services
- Maintain business records for accounting and tax purposes
- Send marketing communications only where you have consented or where permitted by law
Our lawful bases for processing
Under UK GDPR, we rely on the following lawful bases:
- Contract: to provide a quote, arrange a visit, or deliver products and services you request
- Legitimate interests: to respond to enquiries, run our business, improve our website, and prevent fraud or misuse
- Consent: for certain cookies and for marketing where required
- Legal obligation: for record keeping, tax and accounting requirements
Cookies and similar technologies
Our website may use cookies and similar technologies to:
- Keep the site working properly
- Understand how visitors use the site
- Measure marketing and website performance
Where required, we will ask for your consent for non essential cookies via a cookie banner. You can also control cookies through your browser settings.
Contact forms and call back requests
If you submit a form on our website, we collect the information shown on the form, typically your name, email, phone number, postcode and your message. We use this to contact you about your enquiry, provide advice and arrange a visit.
Phone calls, emails and messages
If you contact us by phone, email, WhatsApp or similar, we may keep a record of communications for training, quality and to manage your enquiry. If you send us photos or documents, we will use them only to support your enquiry and provide accurate advice or pricing.
Reviews and embedded content
Our website may display reviews or widgets from third party platforms such as Google, Yell, Facebook or similar. These services may collect data about your interaction with embedded content. Please refer to the relevant third party privacy policies for details.
Social media
If you contact us via social media platforms, we process your data to respond to your messages and manage enquiries. Social media platforms also process your data independently. Please check their privacy policies for more information.
Marketing communications
We may send marketing messages if:
- You have opted in, or
- You are an existing customer and we are promoting similar products or services where permitted by law
You can opt out at any time by using the unsubscribe link in our emails or by contacting us at ku.oc.sdnilb-yranoisiv@ofni.
Sharing your personal data
We do not sell your personal data.
We may share your data with trusted service providers where necessary to run our business, for example:
- Website hosting and email providers
- Website analytics and security providers
- Customer relationship or booking tools if used
- Payment providers if you pay online
- Review platforms if you choose to leave a review
- Professional advisers such as accountants or legal advisers
These providers only process personal data on our instructions and where they have appropriate safeguards.
International transfers
Some of our service providers may store or process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as UK adequacy regulations or approved contractual protections.
How long we keep your data
We keep personal data only as long as needed for the purposes described in this policy:
- Enquiry data is typically kept for as long as needed to manage your enquiry and follow up
- Customer and invoice records may be kept for several years to meet legal and accounting obligations
- Analytics data is retained according to the settings of the analytics platform used
Your rights
You have rights under UK data protection law, including:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion in certain circumstances
- The right to restrict processing in certain circumstances
- The right to object to processing based on legitimate interests
- The right to withdraw consent where processing is based on consent
- The right to data portability in certain circumstances
To exercise your rights, contact us at ku.oc.sdnilb-yranoisiv@ofni.
Complaints
If you are unhappy with how we handle your data, please contact us first and we will try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office.
ICO website: https://ico.org.uk
Security
We use appropriate technical and organisational measures to protect personal data. No website or transmission is completely secure, but we take reasonable steps to protect your information.
Children
Our website and services are not intended for children, and we do not knowingly collect data from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on visionary-blinds.co.uk, with the updated date shown at the top.